Terms of use

1. Scope and contracting party

The provider of the to who platform and the contracting party for use of this website, app, community, organizer, creator and admin features are Julian Kaufmann and Sebastian Frankl, jointly operating as a civil-law partnership (GbR) under the to who brand, Stifterweg 112, 89075 Ulm, Germany. Additional terms of an external service or organizer may apply where a user deliberately opens that service or uses an organizer’s offer.

2. Current platform model

to who provides features for discovering, saving and sharing events, indicating attendance, connecting with people and using community functions. Active registered users may create, manage and delete personal events through their own account without Creator approval. These events appear under their personal profile and are not assigned to an organizer profile. A manually approved Creator application is required for an organizer profile for a team, club or brand and its additional organizer features. Active registered accounts other than Admins and Owners may create up to five events in any rolling 24-hour period. All to who features are free of charge.

to who does not sell tickets, process payments, offer paid features, or sell or rent booths or event stands. The platform does not form an event contract between a user and an organizer. References to tickets, prices, admission, external shops or offers are information or links to third parties. These terms will be updated before this model changes.

3. Registration and user accounts

Regular use of to who is intended for people aged 16 or over. Some features are available without a registered account; community, creator and administration features require sign-in. Registration is available with an email address and password or through Google or Apple. The app and website use the same user account. During initial setup, users choose a unique profile name; if it is already taken, they must choose another. Email-and-password accounts are fully set up only after the email address is confirmed. For new Google or Apple accounts, the profile name, date of birth and acceptance of these terms are requested before account features are unlocked.

Users must provide accurate registration details, protect their credentials and notify to who of identifiable account misuse. Accounts must not be used to misrepresent identity, role or authority. A free usage agreement is formed upon successful registration and express acceptance of these terms between the user and Julian Kaufmann and Sebastian Frankl as the GbR operating under the to who brand. The privacy policy must be acknowledged during registration. The consent box is not preselected.

4. Creators and organizer teams

Creator features are available to users manually approved by to who. Creators must keep event and profile information current and publish content only within their permissions. Admin and Owner organizer permissions come from their internal platform role. Access to jointly managed organizer profiles must be limited to the tasks each team member needs.

5. Instagram proof and Creator approval

For a Creator application, a user may provide an Instagram username and send a unique code, valid for 48 hours, by direct message to to who’s official Instagram account. After it expires, a new code must be generated in the dashboard. A successful match proves access to that Instagram account only; it is not identity verification and does not automatically make the user a Creator. An Admin or Owner then reviews the application manually. The Creator role is granted only after approval. Admins and Owners do not use this Creator process. “Official to who” is a separate status for content from the Owner account, not a second verification. None of these labels guarantees the quality, safety, approval or operation of an individual event. to who may suspend or revoke permissions where there are reasonable grounds.

6. Events and published information

Users are responsible for personal events created through their account. Creators, Admins and Owners may publish and edit events within their permissions. Creators publish through their approved organizer profile; personal events are not automatically assigned to that profile. All event information must be accurate, current, not misleading and lawful, including time, location, price, age or admission information, images, offers and contact details. Changes and cancellations must be updated promptly.

to who is not the organizer of a listed event unless it is expressly labelled as official to who content from the Owner account.

7. User interactions

Friend, chat, attendance, rating and location features must be used respectfully and for their intended purpose. Live location may be shared only deliberately. Users should share location and contact information only with people they trust. Contact through to who is not a guarantee of another user’s identity, intentions or conduct.

8. Prohibited use and content

The following are prohibited in particular:

• unlawful, insulting, discriminatory, threatening, glorifying-violence or sexually exploitative content;
• harassment, stalking, impersonation, fraud, spam or unauthorised advertising;
• publishing another person’s personal data or images without the required authority;
• content infringing copyright, trade marks, personality rights or other third-party rights;
• manipulating ratings, attendance figures, analytics, verification or access rights;
• circumventing safeguards, automated overloading, malware or abusive API use;
• events or offers whose operation or promotion is unlawful.

9. Reports, moderation and measures

to who may review reports and, depending on the nature, severity, frequency and impact, remove content, issue a warning, temporarily suspend an account or permanently suspend an account. These measures are not a mandatory escalation sequence. to who may skip individual stages and take stronger action immediately in serious, clearly unlawful or safety-related cases. to who may also restrict features or suspend or revoke verification.

Affected users may request a review of a moderation or suspension decision in the app or by emailing support@towho.app.

10. Rights in content and image processing

Users and organizers retain their rights in their own content. They may upload, publish or share only content for which they hold the required rights and permissions. They grant to who the permission necessary to store, technically reproduce, adapt, publicly display and deliver uploaded content to operate and present the platform.

to who may also use selected published event images and screenshots of the To-Who app showing such content to promote To-Who on its own social media profiles and in paid advertisements on social media platforms. This use is limited to promoting To-Who and its platform; it does not include unrelated advertising for external companies or products. Users and organizers must ensure that they hold the necessary copyright, usage and personality rights and permissions from people depicted for this use.

to who does not currently use AI image editing. The terms and privacy information will be updated before such a feature is introduced.

11. External services and offers

Links to maps, social media, WhatsApp, email and potential ticket or event pages lead to third-party services. The relevant provider is responsible for its content, availability, privacy and contract terms. Users should review the destination provider’s terms.

12. Availability and platform changes

to who aims to operate securely and reliably but cannot technically promise uninterrupted or error-free availability. Features may be changed, temporarily restricted or discontinued for security, maintenance, legal or product reasons. Existing published events and legitimate user interests should be considered where reasonably possible.

13. Liability

Mandatory statutory liability rules apply. These terms do not add any further limitation of liability. Organizers and other third parties are responsible for their events, information, services, admission decisions and offers. Users should confirm safety-relevant details and short-notice changes with the relevant organizer.

14. Account deletion and termination

Users may delete their account at any time without a notice period through the app or public deletion page. Upcoming events created by the account that are not assigned to an organizer profile are also deleted in the current deletion flow. Events assigned to an organizer profile remain. A transfer of sole management rights may be required before deletion.

The former user will no longer appear publicly under their previous profile. Where permissible content remains, “Deleted User” is displayed instead of the username, profile image or other public profile details that are no longer required. Ordinary chat messages or other content are not deleted wholesale solely for this reason. Chat and moderation data are deleted or de-identified under the periods described in the privacy policy. to who may suspend or end accounts in accordance with these terms and mandatory law.

15. Changes to these terms

Users will be informed of material changes to these terms in an appropriate form before they take effect. Where the nature or scope of a change requires renewed express acceptance, to who will obtain that acceptance. These terms do not set a fixed notice period.

The app stores the accepted terms version and acceptance timestamp on the user account. When the current server-side terms version changes, affected signed-in users are asked to accept again before using protected account features. Whether a specific change legally requires renewed acceptance and how it must be announced must be assessed separately.

16. Governing law and dispute resolution

German law generally applies to the usage agreement to the extent permitted by law and without prejudice to mandatory consumer-protection rules. No special jurisdiction clause is imposed on consumers. to who is not willing to participate in dispute resolution proceedings before a consumer conciliation body.

17. Contact

Questions about these terms can be sent to support@towho.app or through the contact page.